Q: What services do you offer?
A: Main Street Plumbing Solutions provides a wide range of plumbing services, including but not limited to:
- Leak detection and repair
- Water heater installation and maintenance
- Drain cleaning and unclogging
- Pipe replacement and repiping
- Emergency plumbing services
With over 85% of our jobs completed on the same day, you can count on us for timely and efficient service.
Q: How do I know if I need professional plumbing services?
A: Look out for these common signs:
- Persistent dripping faucets (wasting over 3,000 gallons annually)
- Low water pressure
- Slow-draining sinks or bathtubs
- Unusual noises in pipes
- Spikes in your water bill
Statistics show that 10% of U.S. households have leaks wasting up to 90 gallons of water daily—don’t let your home be one of them!
Q: Are your plumbers certified and insured?
A: Yes, every plumber on our team is licensed, certified, and insured, ensuring the highest standards of quality and safety for all services rendered.
Emergency Plumbing Questions
Q: Do you offer 24/7 emergency plumbing services?
A: Absolutely! Plumbing emergencies don’t wait, and neither do we. Our emergency team is available around the clock to tackle issues like burst pipes, severe clogs, or major leaks.
Q: How quickly can you respond to an emergency?
A: On average, our team arrives within 60 minutes for emergency calls in Allen, TX. Quick response times can make a significant difference, especially during high-risk situations like flooding.
Q: What should I do while waiting for a plumber to arrive?
A: Here’s how you can mitigate damage before we arrive:
- Turn off the main water supply.
- Shut off power in affected areas if water has reached electrical outlets.
- Avoid attempting DIY repairs that might worsen the issue.
Pricing and Maintenance Questions
Q: How do you structure your pricing?
A: Transparency is key at Main Street Plumbing Solutions. We provide upfront pricing with no hidden fees. During your initial consultation, you’ll receive a detailed estimate tailored to your specific plumbing needs.
Q: Do you offer maintenance plans?
A: Yes, we offer flexible maintenance packages designed to extend the life of your plumbing system. Benefits include:
- Annual inspections
- Priority scheduling
- Discounts on repairs and parts
Customers enrolled in our plans report a 25% reduction in emergency repairs and lower overall maintenance costs.
Q: Are there any warranties?
A: Yes, we back all our work with industry-leading warranties. Labor warranties range from 1 to 5 years depending on the service provided, ensuring peace of mind.